Information for Users

• Working from home advice and support

• Commissioning your new Mac to Orchard

  • Set up your new Mac - Automated Device Enrolment

• Getting started with your Mac

• Configuring an email program (client) with your email account

• Sending from Multiple email addresses using Mac Mail

• Applications and other software

  • The Orchard Software Centre

  • List of available software

  • Upgrading to macOS 14 Sonoma

  • Upgrading to macOS 15 Sequoia

  • Adobe Creative Cloud

  • Request a new Application

  • How to Activate Microsoft Office 365

• FileVault Encryption

• Backing up your Mac

• Installing the new Cisco VPN

• Connecting to the new Cisco VPN

• Administrator accounts on your Mac

• Remotely supporting your Mac

• Overriding default printer settings

• Managing Microsoft Remote Desktop

• Mounting a Connect Home Folder or Departmental share

• Hardware repairs to your Orchard Mac

• Contacting IT support

• Decommissioning Your Mac