From mid-morning Wednesday 26 April 2023, you will need to use the Cisco AnyConnect Client. This means you need to install the Cisco AnyConnect client via Self-Service on your Orchard macOS device and you will need to use your SSO credentials to authenticate.
Why the change? This change comes as part of our infrastructure hardware upgrade, which will enhance the security of our network and provide you with a more reliable and consistent VPN experience.
What you need to do (Please note the following installation process is only for Orchard macOS Devices)
1. Install Cisco AnyConnect Client: You can install Cisco AnyConnect Client on your Orchard macOS device any time before 26 April in preparation for the VPN upgrade. Please follow the steps via this documentation link – https://docs.orchard.ox.ac.uk/CiscoAnyConnectVPNInstall
2. Use your SSO credentials: From Wednesday 26 April mid-morning, you will need to use your SSO username and password to connect to the VPN. Please follow the steps via this documentation link - https://docs.orchard.ox.ac.uk/CiscoAnyConnectVPNConnecting
Please Note - Logging into the new Cisco AnyConnect Client after installation via Self Service on your Orchard macOS device before mid-morning on 26 April, will mean you still need to use your Remote Access account to authenticate.
If you have any questions or concerns, please do not hesitate to contact us via https://docs.orchard.ox.ac.uk/Support.
Thank you for your attention and cooperation.
Kind Regards, Orchard Team
