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Adobe Creative Cloud

The Orchard Software Centre now offers the Adobe Creative Cloud desktop application. Installing, updating and uninstalling Creative Cloud apps are now controlled through the single Creative Cloud desktop application. Any licensed user will have access the latest versions as soon they are released from Adobe.

Licensing

Adobe Creative Cloud licensing is rather complex and offers multiple ways to license their product. All our supported licenses are subscription based. Licenses can be either for the full suite or an individual application.

Shared Device Licence

Shared device licenses are only offered in a lab or training environment with multiple macs, they are not offered in a single use scenario.

Named User Licence

Named user licenses allow the software only be activated multiple devices(typically two devices), they only activate the software for that specific user on a device. Other users using the computer will have to activate the product themselves. Personal Adobe Creative Cloud subscriptions are named user licenses and can be activated by signing in with an Adobe ID. Departments might also decide to issue individuals with named licenses which will also require an Adobe ID.

Users should contact their IT department should they wish to attain a license. The Orchard team can provide both types of licenses to departments. The license management document describes the procedures and costs.

Adobe Creative Cloud Desktop Application

Instead of using the Orchard Software Centre application to install any of the Creative Cloud applications, all installations, updates and uninstalls will be done via the Creative Cloud application. To install the desktop application open Orchard Software Centre and install.

The application is located in your /Applications folder, alternatively Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.

Once launched, the app will reside in the top menu bar. If you are unable to locate the application please notify your relevant IT Support team

Functionality

To gain functionality, you must have a Adobe ID and most importantly have internet access.

Once signed in, you will have full control to the Creative Cloud app experience dependent on the licence you have, full suite or single app. Please note there is no administrative restrictions to install, update or uninstall any apps via the desktop app.

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Updates

The Adobe Creative Cloud desktop application will check for updates periodically and will notify you whenever one of your installed apps has an update available. Should you wish to do this manually you can also do this by clicking on the three vertical dots icon at the upper-right in the Creative Cloud desktop app and choose Check for App Updates.

Installing Creative Cloud Apps

Ensure you are viewing the Apps tab, find the Application you would like to install and select Install. If you click the down arrow / manage you can install previous versions. Any Creative Cloud Application will install locally in the /Applications folder and is accessed in the normal manner.

Uninstalling Creative Cloud Apps

Ensure you are viewing the Apps tab
Click the down arrow to manage, then uninstall the app.
In the installed apps section, find the app that you want to uninstall. Then, click the arrow next to open or update. In the list that appears, click manage.
Click uninstall.

Errors

We welcome the reporting of any errors experienced. Please ensure that the following troubleshooting steps are taken prior to contacting your relevant IT Support team

Always ensure that the internet connection is stable
Have you logged out and back into the Creative Cloud application?
Quit the application and then restart the Orchard Mac

Further Help

Please refer to the Adobe Creative Cloud User Guide

https://helpx.adobe.com/uk/creative-cloud/user-guide.html

CategorySoftware

-  ⇤ ← Revision 15 as of 2019-07-11 14:20:51 → 
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+   ← Revision 17 as of 2019-07-12 09:25:55 → ⇥
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-Deletions are marked like this.
+Additions are marked like this.
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-The [[OrchardSoftwareCentre|Orchard Software Centre]] now offers the Adobe Creative Cloud desktop application. Installing, updating and uninstalling creative cloud apps are now controlled through the single Creative Cloud desktop application.
+The [[OrchardSoftwareCentre|Orchard Software Centre]] now offers the Adobe Creative Cloud desktop application. Installing, updating and uninstalling Creative Cloud apps are now controlled through the single Creative Cloud desktop application. Any licensed user will have access the latest versions as soon they are released from Adobe.
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-Named user licenses allow the software only be activated multiple devices(typically two devices), they only activate the software for that specific user on a device. Other users will either have to active the product themselves. Personal Adobe Creative Cloud subscriptions are named user licenses and can be activated by signing in with an Adobe ID. Departments might also decide to issue individuals with named licenses which will also require an Adobe ID.
+Named user licenses allow the software only be activated multiple devices(typically two devices), they only activate the software for that specific user on a device. Other users using the computer will have to activate the product themselves. Personal Adobe Creative Cloud subscriptions are named user licenses and can be activated by signing in with an Adobe ID. Departments might also decide to issue individuals with named licenses which will also require an Adobe ID.
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-Users should contact their IT department to attain a license. The Orchard team can provide both types of licenses to departments. The [[/LicenseManagement|license management document]] describes the procedures and costs.
+Users should contact their IT department should they wish to attain a license. The Orchard team can provide both types of licenses to departments. The [[/LicenseManagement|license management document]] describes the procedures and costs.
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- {{attachment:OrchardScentreCCDA.png|Orchard Software Centre }}
+ {{attachment:OSCCCDA.png|Orchard Software Centre|width=800 }}
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-Once launched the app will reside in the top menu bar. If you are unable to locate the Desktop Creative Cloud application please notify your relevant support team [[Support]] 
 {{attachment:CCDlogin.png}}
+Once launched, the app will reside in the top menu bar. If you are unable to locate the application please notify your relevant [[Support|IT Support team]]
 
 {{attachment:CCDlogin.png|CCD Login|width=400}}
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-Once signed in you will have full control to the Creative Cloud app experience dependent on the licence you have full suite or single app. Please note there is no administrative restrictions to install, update or uninstall any apps via the console, which means you can have the latest versions as soon they are released from Adobe.
+Once signed in, you will have full control to the Creative Cloud app experience dependent on the licence you have, full suite or single app. Please note there is no administrative restrictions to install, update or uninstall any apps via the desktop app.
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+Line 37:
-{{attachment:CCAPP.png}}
+{{attachment:CCAPP.png|width=1000}}
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+Line 45:
-Please be aware, when trying to update your apps, any preferences and settings can be migrated to the new version. The previous versions of the apps are then uninstalled. Should you wish to change this, use the Advanced options to change these default settings.
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-Ensure you are viewing the Apps tab, find the Application you would like to install and select. If you click the down arrow you can install previous versions. Any Creative Cloud Application will install locally in the /Applications folder and will be available if your computer is offline for a limited period.
+Ensure you are viewing the Apps tab, find the Application you would like to install and select Install. If you click the down arrow / manage you can install previous versions. Any Creative Cloud Application will install locally in the /Applications folder and is accessed in the normal manner.
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- *Click the down arrow to manage, then uninstall the App.
 *In the Installed Apps section, find the app that you want to uninstall. Then, click the arrow next to Open or Update. In the list that appears, click Manage.
 *Click Uninstall.
+ *Click the down arrow to manage, then uninstall the app.
 *In the installed apps section, find the app that you want to uninstall. Then, click the arrow next to open or update. In the list that appears, click manage.
 *Click uninstall.
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+Line 61:
-We welcome the reporting of any errors experienced. However please ensure that the following troubleshooting are taken prior to contacting your IT Support team [[Support]]
+We welcome the reporting of any errors experienced. Please ensure that the following troubleshooting steps are taken prior to contacting your relevant [[Support|IT Support team]]
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+Line 63:
-*Please always ensure that the internet connection is stable 
*Have you logged out and back into the Creative Cloud Application?
*Try to quit the App and then restart the Orchard Mac
+ *Always ensure that the internet connection is stable 
 *Have you logged out and back into the Creative Cloud application?
 *Quit the application and then restart the Orchard Mac

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