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This wiki is the central documentation resource for Orchard, the University of Oxford's Apple device management service. This documentation is a collaborative effort. We are using the wiki technology and every University member is invited to contribute information.
Working from home advice and support
Commissioning your new Mac to Orchard
Set up your new Mac - Automated Device Enrolment
Getting started with your Mac
Configuring an email program (client) with your email account
Sending from Multiple email addresses using Mac Mail
Applications and other software
The Orchard Software Centre
List of available software
Upgrading to macOS Ventura
Upgrading to macOS 14 Sonoma
Adobe Creative Cloud
Request a new Application
FileVault Encryption
Backing up your Mac
Installing the new Cisco VPN
Connecting to the new Cisco VPN
Administrator accounts on your Mac
Remotely supporting your Mac
Overriding default printer settings
Managing Microsoft Remote Desktop
Mounting a Connect Home Folder or Departmental share
Hardware repairs to your Orchard Mac
Contacting IT support
Decommissioning Your Mac
Writing documentation by contributing to this wiki
Automated Software Packaging using AutoPkg
University of Oxford Apple Developer Program account
Support documentation for Mac, iOS and Orchard JSS
About Orchard and the product options
Orchard supported macOS and iOS versions
Apple Device Administrators' Meetings (ADAM)
Orchard Infrastructure
Testing requirements
Procurement of Apple products and other hardware
A Service Desk introduction to the Orchard Jamf Software Server
Guide to Bomgar remote access
Pages restricted to Orchard Team
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Your VPN server is gate.orchard.ox.ac.uk
