• Diff for "MountingDepartmentalShares"
Last updated at 2025-01-17 14:08:23 by ouit0213
Differences between revisions 4 and 31 (spanning 27 versions)
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= Mounting a connect volume = ## page was renamed from mountingdepartmentalshares
## page was renamed from mountingconnectvolume
= Mounting departmental shares & CONNECT home folder =
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If you are a mobile Orchard user that requires access to your connect home drive or departmental share you can do this providing you are connected to the Oxford network. There are two elements involved for this, connecting to the Oxford network securely via the VPN, then selecting a script which mounts the respective drives/volumes you have been allocated. If you require access to a CONNECT home drive or to a departmental share remotely, this can be accomplished by using via a VPN connection to the Oxford Network.

There are two elements involved;

  * Ensuring that your device can successfully connect to the Oxford VPN
  * Manually mounting/Using Self Service to mount the home folder / departmental share whilst remotely connected to the Oxford VPN
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==== Connecting to the Oxford VPN ====

Should you already have an Oxford VPN connection setup, please login and connect with your remote access password. If not please consult the '''Network''' settings within '''System Preferences''' and check to see if this has been setup, it should look like the picture below with a change in username credentials.

{{attachment:vpnsettings.png|Network Settings}}

If you do not have the VPN setup and require assistance please email the Service Desk help@it.ox.ac.uk or call EXT 12345
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==== Mounting the Connect Home Drive/Departmental Shares ====
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Once you have a stable connection via the VPN
 *Launch the application Self Service,
 *Click the support tab
 *Select Mount Departmental Shares
 
{{attachment:selfservicesupport.png|Self Service Support}}
 
If you have a connect password saved within keychain the volume will mount, if not you will be prompted to enter your connect credentials and then the volume will mount. This will only be acheiveable if you are connected via the Oxford VPN. 		== Manually mounting Departmental Shares ==

 0. Once you have a stable connection via the VPN

 0. Select Go > Connect to Server

 0. In the server address type in the full path of the known server share - '''example''' {{{smb://connect.ox.ac.uk/share}}}

 0. Ensure you select the + symbol so to save the path to the server in the Favourite Servers list so this can be selected in the future.

 0. Select Connect - You will then need to enter credentials for that particular server (this could be different to the laptop username and password)
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==== Essential Remote Access Guidelines ==== {{attachment:connectoudo2.png|Connect to Server|width=600}}
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Users connected to the IT Services VPN Service must treat their connection as though they were in their office. Users must never leave their device unattended whilst connected to the Remote Access Service. Users must be particularly aware when using a personal device (e.g. home PC) and consider particular applications running whilst connected to the Remote Access Service, e.g. Peer to Peer (P2P) software. Any P2P applications left running will therefore be running over the University network and subject to University IT regulations [2]. Further information is available on the VPN help pages.

http://help.it.ox.ac.uk/network/vpn/index		 If the mapping is successful and you see the folder contents, press the + symbol to save the entry as a favourite for future use.
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Users must consider the risk in accessing documents from home or when away from the office. Further guidance can be found on the Information Security website. {{attachment:connectoudo3.png|Connect to Server|width=400}}
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https://www.infosec.ox.ac.uk/
NOTE - Depending on the server connection you may have to add the domain suffix prior to the username. Example {{{connect\ouitxxxx}}}

You can select '''''remember this password''''' which will save it to keychain.




=== Resetting your connect password ===

If you believe you have locked out your connect account and need to reset your password. Please use the connect portal to unlock and reset the password.

https://password.connect.ox.ac.uk/QPMUser

Mounting departmental shares & CONNECT home folder

If you require access to a CONNECT home drive or to a departmental share remotely, this can be accomplished by using via a VPN connection to the Oxford Network.

There are two elements involved;

  • Ensuring that your device can successfully connect to the Oxford VPN
  • Manually mounting/Using Self Service to mount the home folder / departmental share whilst remotely connected to the Oxford VPN

Manually mounting Departmental Shares

  1. Once you have a stable connection via the VPN

  2. Select Go > Connect to Server

  3. In the server address type in the full path of the known server share - example smb://connect.ox.ac.uk/share

  4. Ensure you select the + symbol so to save the path to the server in the Favourite Servers list so this can be selected in the future.
  5. Select Connect - You will then need to enter credentials for that particular server (this could be different to the laptop username and password)

Connect to Server

If the mapping is successful and you see the folder contents, press the + symbol to save the entry as a favourite for future use.

Connect to Server

NOTE - Depending on the server connection you may have to add the domain suffix prior to the username. Example connect\ouitxxxx

You can select remember this password which will save it to keychain.

Resetting your connect password

If you believe you have locked out your connect account and need to reset your password. Please use the connect portal to unlock and reset the password.

https://password.connect.ox.ac.uk/QPMUser

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