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If you are an Orchard Mac user that requires access to a CONNECT home drive or departmental share remotely, this can be accomplished when connected to the Oxford network. There are three elements involved. If you require access to a CONNECT home drive or to a departmental share remotely, this can be accomplished by using via a VPN connection to the Oxford Network.
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 * The !MacBook or iMac must be bound to a domain such as CONNECT
 * Connecting to the Oxford network securely via the VPN
 * Selecting a script via the Self Service Application which will mount the respective drives/volumes you have been allocated via your connect account
There are two elements involved;

  * Ensuring that your device can successfully connect to the Oxford VPN
  * Manually mounting the home folder / departmental share whilst remotely connected to the Oxford VPN
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==== Connecting to the Oxford VPN ====
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If you have an Oxford VPN connection setup, please login and connect with your remote access password. If not please consult the '''Network''' settings within '''System Preferences''' and check to see if this has been setup, it should look like the picture below with a change in username credentials. == Connecting to the Oxford VPN ==

If you already have the Oxford VPN connection setup, please login and connect with your Oxford Remote Access credentials. If not please navigate to the '''Network''' settings within '''System Preferences''' and check to see if you have an entry that has been already setup. It should look like the picture below.
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If you do not have the VPN setup and require assistance please email the Service Desk help@it.ox.ac.uk or call EXT 12345 To install the Oxford VPN configuration on your Orchard Managed Mac cut and paste the link below into Safari, ''this will then launch Self Service, click to install the config'';
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If you have administrative privileges and would like to setup the VPN, please follow these instructions {{{jamfselfservice://content?entity=configprofile&id=322&action=view}}}

If you have administrative privileges and would like to configure the Oxford VPN, please follow these instructions;
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==== Mounting Departmental Shares / CONNECT Home Drive ====

Once you have a stable connection via the VPN
 *Launch the Self Service Application
 *Click the support category
 *Select Mount Departmental Shares
 
{{attachment:selfservicesupport.png|Self Service Support}}
 
If you have a CONNECT password saved within keychain any volumes will auto mount, if not you will be prompted to enter your CONNECT credentials, then the volume will mount and reside on your desktop. This process will only be achievable if you are connected via the Oxford VPN.
If you are unable to configure the Oxford VPN and require assistance please email the Service Desk help@it.ox.ac.uk or call EXT 12345
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==== Essential Remote Access Guidelines ==== == Mounting Departmental Shares / Connect Home Drive ==

 0. Once you have a stable connection via the VPN

 0. Select Go > Connect to Server

 0. In the server address type in the full path of the known share - '''for example''' {{{smb://connect.ox.ac.uk/OUDO}}}.

 0. Ensure you select the + symbol so to save the path to the server in the Favourite Servers list so this can be selected in the future.

 0. Select Connect


{{attachment:Connecttoserver.png|Connect to Server}}



You will then need to enter credentials for that particular server, this is or should be different to the laptop username and password.

{{attachment:Enteryourcreds.png|Enter your Creds}}


You can select '''''remember this password''''' which will save it to keychain.

== Essential Remote Access Guidelines ==

Mounting departmental shares & CONNECT home folder

If you require access to a CONNECT home drive or to a departmental share remotely, this can be accomplished by using via a VPN connection to the Oxford Network.

There are two elements involved;

  • Ensuring that your device can successfully connect to the Oxford VPN
  • Manually mounting the home folder / departmental share whilst remotely connected to the Oxford VPN

Connecting to the Oxford VPN

If you already have the Oxford VPN connection setup, please login and connect with your Oxford Remote Access credentials. If not please navigate to the Network settings within System Preferences and check to see if you have an entry that has been already setup. It should look like the picture below.

[ATTACH]

To install the Oxford VPN configuration on your Orchard Managed Mac cut and paste the link below into Safari, this will then launch Self Service, click to install the config;

jamfselfservice://content?entity=configprofile&id=322&action=view

If you have administrative privileges and would like to configure the Oxford VPN, please follow these instructions;

http://help.it.ox.ac.uk/network/vpn/macosx-native/index

If you are unable to configure the Oxford VPN and require assistance please email the Service Desk help@it.ox.ac.uk or call EXT 12345

Mounting Departmental Shares / Connect Home Drive

  1. Once you have a stable connection via the VPN
  2. Select Go > Connect to Server

  3. In the server address type in the full path of the known share - for example smb://connect.ox.ac.uk/OUDO.

  4. Ensure you select the + symbol so to save the path to the server in the Favourite Servers list so this can be selected in the future.
  5. Select Connect

Connect to Server

You will then need to enter credentials for that particular server, this is or should be different to the laptop username and password.

Enter your Creds

You can select remember this password which will save it to keychain.

Essential Remote Access Guidelines

Users connected to the IT Services VPN Service must treat their connection as though they were in their office. Users must never leave their device unattended whilst connected to the Remote Access Service. Users must be particularly aware when using a personal device (e.g. home PC) and consider particular applications running whilst connected to the Remote Access Service, e.g. Peer to Peer (P2P) software. Any P2P applications left running will therefore be running over the University network and subject to University IT regulations [2]. Further information is available on the VPN help pages.

http://help.it.ox.ac.uk/network/vpn/index

Users must consider the risk in accessing documents from home or when away from the office. Further guidance can be found on the Information Security website.

https://www.infosec.ox.ac.uk/


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