Last updated at 2025-01-17 14:08:23 by ouit0213
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= Mounting a connect volume = ## page was renamed from mountingdepartmentalshares
## page was renamed from mountingconnectvolume
= Mounting departmental shares & CONNECT home folder =
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If you are a mobile Orchard user that requires access to your connect home drive or departmental share you can do this providing you are connected to the Oxford network. There are two elements involved for this, connecting to the Oxford network securely via the VPN and then trigging a script which mounts the respective drives or volumes you have been allocated. If you require access to a CONNECT home drive or to a departmental share remotely, this can be accomplished by using via a VPN connection to the Oxford Network.
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There are two elements involved;
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==== Connecting to the Oxford VPN ====

Should you already have an Oxford VPN connection setup, please login and connect. If not please consult the '''Network''' settings within '''System Preferences''' and check to see if this has been setup.
  * Ensuring that your device can successfully connect to the Oxford VPN
  * Manually mounting/Using Self Service to mount the home folder / departmental share whilst remotely connected to the Oxford VPN
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==== Essential Remote Access Guidelines ==== == Manually mounting Departmental Shares ==
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Users connected to the IT Services VPN Service must treat their connection as though they were in their office. Users must never leave their device unattended whilst connected to the Remote Access Service. Users must be particularly aware when using a personal device (e.g. home PC) and consider particular applications running whilst connected to the Remote Access Service, e.g. Peer to Peer (P2P) software. Any P2P applications left running will therefore be running over the University network and subject to University IT regulations [2]. Further information is available on the VPN help pages.  0. Once you have a stable connection via the VPN
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http://help.it.ox.ac.uk/network/vpn/index  0. Select Go > Connect to Server

 0. In the server address type in the full path of the known server share - '''example''' {{{smb://connect.ox.ac.uk/share}}}

 0. Ensure you select the + symbol so to save the path to the server in the Favourite Servers list so this can be selected in the future.

 0. Select Connect - You will then need to enter credentials for that particular server (this could be different to the laptop username and password)
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Users must consider the risk in accessing documents from home or when away from the office. Further guidance can be found on the Information Security website. {{attachment:connectoudo2.png|Connect to Server|width=600}}
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https://www.infosec.ox.ac.uk/ If the mapping is successful and you see the folder contents, press the + symbol to save the entry as a favourite for future use.


{{attachment:connectoudo3.png|Connect to Server|width=400}}


NOTE - Depending on the server connection you may have to add the domain suffix prior to the username. Example {{{connect\ouitxxxx}}}

You can select '''''remember this password''''' which will save it to keychain.


== Using Self-Service App to mount shares ==

Firstly launch the Self Service application located in your dock, look for Mount Departmental Shares, select: '''Mount Shares'''

Alternatively, copy this link into a browser to open: jamfselfservice://content?entity=policy&id=573&action=view

{{attachment:Self_Service_view.png|Self Service View|Width=450}}



=== Resetting your connect password ===

If you believe you have locked out your connect account and need to reset your password. Please use the connect portal to unlock and reset the password.

https://password.connect.ox.ac.uk/QPMUser

Mounting departmental shares & CONNECT home folder

If you require access to a CONNECT home drive or to a departmental share remotely, this can be accomplished by using via a VPN connection to the Oxford Network.

There are two elements involved;

  • Ensuring that your device can successfully connect to the Oxford VPN
  • Manually mounting/Using Self Service to mount the home folder / departmental share whilst remotely connected to the Oxford VPN

Manually mounting Departmental Shares

  1. Once you have a stable connection via the VPN
  2. Select Go > Connect to Server

  3. In the server address type in the full path of the known server share - example smb://connect.ox.ac.uk/share

  4. Ensure you select the + symbol so to save the path to the server in the Favourite Servers list so this can be selected in the future.
  5. Select Connect - You will then need to enter credentials for that particular server (this could be different to the laptop username and password)

Connect to Server

If the mapping is successful and you see the folder contents, press the + symbol to save the entry as a favourite for future use.

Connect to Server

NOTE - Depending on the server connection you may have to add the domain suffix prior to the username. Example connect\ouitxxxx

You can select remember this password which will save it to keychain.

Using Self-Service App to mount shares

Firstly launch the Self Service application located in your dock, look for Mount Departmental Shares, select: Mount Shares

Alternatively, copy this link into a browser to open: jamfselfservice://content?entity=policy&id=573&action=view

Self Service View

Resetting your connect password

If you believe you have locked out your connect account and need to reset your password. Please use the connect portal to unlock and reset the password.

https://password.connect.ox.ac.uk/QPMUser


Orchard is a close co-operation of