The JSS is your very own reference point to help you locate any Mac that is enrolled in the Orchard estate.
You can enter multiple search criteria to return information collected at the last device inventory.
To login Service Desk users can use their Connect account credentials to access the web console via the link below.
https://jss.orchard.ox.ac.uk
When searching for a device, consider the searchable attributes below tip You can use asterix for searching both prior to the input or after or both, you can put in any part of the word and still get results
==== Existing Saved Searches ====
You will have noticed that there a vast amount of saved searches already in place. These will vary from full site searches which give a list of all computers attached to that site or something simple as OS level. You can use any saved search to view or output to a saved csv format.
Example - select "All Computers" for a whole list of all Orchard Managed devices
Every online Orchard Mac checks in and reports back to the JSS on a daily basis providing inventory information. This information can be found by selecting the device.
Once you have found the computer you are looking for you will see a list on the left hand pane. Here you can see a range of information.
The information will be as up to date as the last inventory report
The general tab will give you a break down of site, ip address, the last time it checked in and last inventory. The icons on the left go further into detail and provide an excellent base for troubleshooting.
The Service Desk team have limited access to resources and should only need to use the Search Inventory for point of reference.
