Information for IT Support Staff

• About Orchard and the product options

• Mac Endpoint Procedures

  • Commissioning using imaging

  • Commissioning using provisioning ('planting')

  • Decommissioning

  • Renaming

  • Local administrator accounts

• iOS Endpoint Procedures

  • Commissioning

  • Decommissioning

• Operations
  • JSS

    • JSS Organisation

    • JSS Scripts

  • NetBoot

    • Access to Orchard's NetBoot Service

    • ITSS/

    • ITSS/

    • ITSS/

    • ITSS/

• Troubleshooting

• Apple Device Administrators' Meetings (ADAM)

• Orchard Infrastructure

• Testing requirements

• Procurement of Apple products