• Diff for "FrontPage/ITSupportStaff"
Last updated at 2021-04-08 10:35:48 by ouit0354
Differences between revisions 74 and 96 (spanning 22 versions)
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Editor: ouit0354
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  * [[ITSS/Support|Support documentation for Mac, iOS and Orchard JSS]]
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  * [[SupportedOS|Orchard supported macOS and iOS versions]]
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  * [[Procurement|Procurement of Apple products]]
  * Mac
    * Mac Endpoint Procedures
      * [[ITSS/MacCommissioningImagingOld|Commissioning using imaging]]
        * A revised version of this page is underway at [[ITSS/MacCommissioningImaging|Commissioning using imaging (revised)]]
      * [[ITSS/MacCommissioningPlanting|Commissioning using provisioning ('planting')]]
      * [[ITSS/MacRebuildViaImaging|Rebuilding an Orchard Mac using imaging]]
      * [[ITSS/UserDataMigration|Migrating user data between two Macs]]
      * [[ITSS/MacRenaming|Renaming]]
      * [[ITSS/MacDecommissioning|Decommissioning a Mac from Orchard]]
      * [[ITSS/MacLocalAdmin|Local administrator accounts]]
      * [[ITSS/AddPrinterToJSS|Adding a printer to the Orchard JSS]]
      * [[ITSS/MacTroubleshooting|General troubleshooting]]
      * [[ITSS/MacApplicationCrashes|Application crashes]]
      * [[ITSS/MacLocalItemsKeychain|"Local Items" Keychain issues]]
      * [[ITSS/MacRemoveDataPartition|Removing user data partition (LocalStorage)]]
      * [[ITSS/MacUmaskForSharedComputers|Set umask to support shared computers]]
      * [[ITSS/MacDeleteLocalAccount|Removing a local user account]]
      * [[ITSS/MacElevatePrivilegeDvdRegion|Script to elevate initial DVD region setting privileges for new hardware]]
      * [[ITSS/MacStorageFull|Clearing storage on a Mac if full]]
      * [[ITSS/MacMonitorSystemActivity|Monitoring System Activity on the Command Line]]
    * macOS Software
      * [[ITSS/MunkiPackageStaging|munki Package Staging]]
      * [[ITSS/macOSApplicationAndInstallerSigning|Application and Product (Installer) Signing]]
      * [[ITSS/AdobeCreativeCloudLicensing|Adobe Creative Cloud licensing]]
      * [[ITSS/InstallHistoryManipulationPkgutil|Install History manipulation with pkgutil]]
    * !NetBoot
      * [[ITSS/NetbootAllowedHosts|Access to Orchard's NetBoot Service]]
     * [[ITSS/NetbootConfiguration|Modifying Orchard NetBoot Offerings]]
     * [[ITSS/NetbootImageChangelog|NetBoot Image Changelog]]
      * [[ITSS/NetBootSetCreation|NetBoot Set Creation]]
    * [[ITSS/CustomerNetwork|Customer network requirements]]
    * Active Directory
      * [[ITSS/nsmsmmpbindAccount|Configuring the nsmsmmpbind account on a unit Active Directory]]
      * [[ITSS/CONNECTActiveDirectoryBinding|CONNECT Active Directory Binds]]
 * iOS Endpoint Procedures
    * [[ITSS/iOSCommissioning|Commissioning]]
    * [[ITSS/iOSDecommissioning|Decommissioning]]
 * JSS
    * [[ITSS/JSSOrganisation|JSS Organisation]]
    * [[ITSS/JSSScripts|JSS Scripts]]
    * [[ITSS/JSSAPICreateComputerRecord|Create computer record using JSS API]]
    * [[ITSS/JSSTriggers|JSS Triggers]]
    * [[ITSS/GSXIntegration|Apple Global Service Exchange (GSX) Integration]]
    * [[ITSS/GrowlNotifications|Notifications using Growl]]
    * [[ITSS/ExtendJSSTimeout|Extending the JSS session timeout]]
    * [[ITSS/JSSUpgradeProcedure| JSS Upgrade Procedure]]		   * [[Procurement|Procurement of Apple products and other hardware]]
  * [[JSSServiceDeskIntroduction|A Service Desk introduction to the Orchard Jamf Software Server]]
  * [[BomgarRemoteAccess|Guide to Bomgar remote access]]
  * [[OrchardTeam/General|Pages restricted to Orchard Team]]

Information for IT Support Staff

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