Information for IT Support Staff

• About Orchard and the product options

• Apple Device Administrators' Meetings (ADAM)

• Orchard Infrastructure

• Testing requirements

• Procurement of Apple products

• Mac
  • Mac Endpoint Procedures

    • Commissioning using imaging

      • A revised version of this page is underway at Commissioning using imaging (revised)

    • Commissioning using provisioning ('planting')

    • Rebuilding an Orchard Mac using imaging

    • Migrating user data between two Macs

    • Renaming

    • Decommissioning a Mac from Orchard

    • Local administrator accounts

    • Adding a printer to the Orchard JSS

    • General troubleshooting

    • Application crashes

    • "Local Items" Keychain issues

    • Removing user data partition (LocalStorage)

    • Set umask to support shared computers

    • Removing a local user account

    • Script to elevate initial DVD region setting privileges for new hardware

    • Clearing storage on a Mac if full

    • Monitoring System Activity on the Command Line

    • "Unapproved caller" error

    • Disk recovery using Single User Mode

  • macOS Software

    • munki Package Staging

    • Application and Product (Installer) Signing

    • Adobe Creative Cloud licensing

    • Install History manipulation with pkgutil

  • NetBoot

    • Access to Orchard's NetBoot Service

    • Modifying Orchard NetBoot Offerings

    • NetBoot Image Changelog

      • NetBoot Set Creation

  • Customer network requirements

  • Active Directory

    • Configuring the nsmsmmpbind account on a unit Active Directory

    • CONNECT Active Directory Binds

• iOS Endpoint Procedures

  • Commissioning

  • Decommissioning

• JSS

  • JSS Organisation

  • JSS Scripts

  • Create computer record using JSS API

  • JSS Triggers

  • Apple Global Service Exchange (GSX) Integration

  • Notifications using Growl

  • Extending the JSS session timeout

  • JSS Upgrade Procedure

  • Policies

    • Mount Departmental Shares at Login