Information for IT Support Staff

• About Orchard and the product options

• Apple Device Administrators' Meetings (ADAM)

• Orchard Infrastructure

• Testing requirements

• Procurement of Apple products

• Mac Endpoint Procedures

  • General troubleshooting

  • Commissioning using imaging

    • A revised version of this page is underway at Commissioning using imaging (revised)

  • Commissioning using provisioning ('planting')

  • Rebuilding an Orchard Mac using imaging

  • Commissioning a MacBook for Orchard including user data migration

  • Decommissioning

  • Renaming

  • Local administrator accounts

  • Adding a printer to the Orchard JSS

  • Application crashes

  • Migrating user data between two Macs

• iOS Endpoint Procedures

  • Commissioning

  • Decommissioning

• JSS

  • JSS Organisation

  • JSS Scripts

  • Create computer record using JSS API

• NetBoot

  • Access to Orchard's NetBoot Service

  • Modifying Orchard NetBoot Offerings

  • NetBoot Image Changelog

  • NetBoot Set Creation

• macOS Software

  • munki Package Staging

  • Application and Product (Installer) Signing

  • User software licensing

    • Adobe Creative Cloud