Information for IT Support Staff

• About Orchard and the product options

• Mac Endpoint Procedures

  • Commissioning using imaging

  • Commissioning using provisioning ('planting')

  • Decommissioning

  • Troubleshooting

  • Local administrator accounts

• iOS Endpoint Procedures

  • Commissioning

  • Decommissioning

  • Troubleshooting

• Apple Device Administrators' Meetings (ADAM)

• Orchard Infrastructure

• Testing requirements

• Procurement of Apple products