• Diff for "DecommissioningYourMac"
Last updated at 2022-07-05 09:48:07 by ouit0874
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Please navigate to the link provided, select Decommission Device, fill out the request* and we will come back to you.
[[https://oxford.saasiteu.com/Login.aspx?ProviderName=ShibbolethProd&Role=SelfService&Scope=SelfService&CommandId=SearchOffering&Tab=ServiceCatalog&SearchString=ORCHARD|Submit a Request to Decommission]] 		Please navigate to the link [[https://oxford.saasiteu.com/Login.aspx?ProviderName=ShibbolethProd&Role=SelfService&Scope=SelfService&CommandId=SearchOffering&Tab=ServiceCatalog&SearchString=ORCHARD|Submit a Request to Decommission]]
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*This will automatically generate a ticket request  *Select Decommission Device
 *Fill out the request and submit
 *This will automatically generate a ticket request with a reference number
 *We will contact you to plan the decommission process

Decommissioning Your Orchard Mac

Reason for Decommissioning

If your Mac is no longer supported by Apple, we unfortunately will be unable to support the device.

  • Vintage models are between 5-7 years old
  • Obsolete models are over 7 years old

You can check the model status here https://support.apple.com/en-us/HT201624

It is a good idea to discuss this with us before remove the Mac from use. We request this is done via an Oxford Service Manager Service Request. Here you can give us full details, we can then schedule the decommissioning process with you.

Notify us to Decommission

Please navigate to the link Submit a Request to Decommission

  • Select Decommission Device
  • Fill out the request and submit
  • This will automatically generate a ticket request with a reference number
  • We will contact you to plan the decommission process
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