You can upload content for the page named below. If you change the page name, you can also upload content for another page. If the page name is empty, we derive the page name from the file name.
Access to the Bomgar portal is only available to members of IT Service. Should you require access please contact the Microsoft Platform Services Team.
VPN access is required, Navigate to https://remotesupport.it.ox.ac.uk/login/login for portal access.
* login with your CONNECT credentials.
To Access via the web interface. Select start new session in the top right.
Select SEND LOCAL EMAIL
Send email to user nominated user, once sent refer back to the web console and wait until the user initiates the remote session.
Accept the session and providing the user accepts the request you have a remote session.
http://help.it.ox.ac.uk/help/bomgar-install-guide