Differences between revisions 1 and 8 (spanning 7 versions)

Getting Help

If you need help using your Mac, please use the following:

The Blavatnik School offers best effort support for its students, in person only at the IT Office.

For all other Orchard users we recommend contacting the Service Desk for IT Services

Email: help@it.ox.ac.uk.
It is helpful to include a departmental prefix in the subject line e.g. ‘OUSU:‘ etc. and to mention that you have an Orchard device
Phone: (6)12345 (Service Desk)

-  ⇤ ← Revision 1 as of 2015-07-22 20:14:35 → 
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+   ← Revision 8 as of 2017-11-30 11:04:16 → ⇥
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+## page was renamed from GettingHelp
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-=== Blatvatnik School of Government ===
+=== Blavatnik School of Government ===
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-The Blavatnik School offers best effort support for its students only in person at the IT Office.
+The Blavatnik School offers best effort support for its students, in person only at the IT Office.
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- * Email: nsms@it.ox.ac.uk
+ * Email: ictservice@bsg.ox.ac.uk
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+Line 12:
+=== Department of Computer Science ===

 * Email: support@cs.ox.ac.uk
 * Phone: (2)10810
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-For all other Orchard users we recommend contacting the NSMS Service Desk.
+For all other Orchard users we recommend contacting the Service Desk for IT Services
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+Line 27:
- * Email: nsms@it.ox.ac.uk. <<BR>>''It is helpful to include a departmental prefix in the subject line e.g. ‘OUSU: ‘ etc.''
 * Phone: (2)73209 (NSMS Service Desk)
+ * Email: help@it.ox.ac.uk. <<BR>>''It is helpful to include a departmental prefix in the subject line e.g. ‘OUSU:‘ etc. and to mention that you have an Orchard device''
 * Phone: (6)12345 (Service Desk)