The JSS is your very own device management tool to help you locate any Mac that is enrolled in the Orchard estate. It provides extensive inventory information to assist Administrators managing Orchard Macs.
To login, Service Desk users can use their Connect account credentials to access the web console via the link below:
https://jss.orchard.ox.ac.uk
When searching for a device, consider the searchable attributes below: tip You can use asterix for searching prior to the input, after or both, you can put in any part of the text providing it is relevant and still obtain results
You will have noticed that there a vast amount of saved searches already in place. These will vary from full site searches which give a list of all computers attached to certain site or to something simple as OS level. You can use any saved search to just view or output the information via a csv format.
Example - select "All Computers" will return a whole list of all Orchard Managed devices
Every online Orchard Mac will check in and report back to the JSS on a daily basis providing inventory information. This inventory information can be found by selecting the device.
The information will be as up to date as of the last inventory report
The General tab will give you a break down of site, ip address, the last time it checked in and last inventory. The tabbed icons on the left such as Printers and MDM Capable users (who has logged to the machine)go further into detail and provide an excellent base for troubleshooting.
The Service Desk group have limited access to resources and should only need to use the Search Inventory for point of reference
