= Decommissioning Your Orchard Mac =

== Reason for Decommissioning ==

If your Mac is no longer supported by Apple, we unfortunately will be unable to support the device.  

 * Vintage models are between 5-7 years old 
 * Obsolete models are over 7 years old

You can check the model status here https://support.apple.com/en-us/HT201624

It is a good idea to discuss this with us before remove the Mac from use. We request this is done via an Oxford Service Manager Service Request. Here you can give us full details, we can then schedule the decommissioning process with you.

== Notify us to Decommission ==

Please navigate to the link [[https://oxford.saasiteu.com/Login.aspx?ProviderName=ShibbolethProd&Role=SelfService&Scope=SelfService&CommandId=SearchOffering&Tab=ServiceCatalog&SearchString=ORCHARD|Submit a Request to Decommission]] 

 *Select Decommission Device 
 *Fill out the request and submit 
 *This will automatically generate a ticket request with a reference number
 *We will contact you to plan the decommission process