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Backing up your Orchard Mac

Contents

Backing up your Orchard Mac

Overview

CrashPlan

The supported method of backing up your Orchard Mac is the University's site-wide HFS service using the cloud backup solution CrashPlan. General information can be found on the https://help.it.ox.ac.uk/hfs-crashplan-cloud-backup-service, below we describe what to do to register your Orchard Mac with HFS and start backing up.

TimeMachine

The alternative macOS solution you can utilise is TimeMachine, this does require external storage. We can help set this up for you, however we cannot provide ongoing support for this method of backup and recovery. You as the user are essentially responsible.

Prerequisites

You must have a valid SSO
You must have administrative access to your Orchard Mac.
Your Orchard Mac must be running a currently supported operating system - https://support.crashplan.com/hc/en-us/articles/9160162474765-Supported-operating-systems

Installation

To install CrashPlan it is a two stage process, you firstly need to install and register via the HFS Hub App https://help.it.ox.ac.uk/the-hfs-hub Within the HFS Hub you will have the ability to install CrashPlan.

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-== This information is currently DEPRECATED - all Mac users should switch to using Code42 if they are not using a shared computer ==
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-The supported method of backing up your Orchard Mac is the University's site-wide HFS service using the TSM (IBM Spectrum Protect) client. General information can be found on the [[http://help.it.ox.ac.uk/hfs/index|IT Services Help Pages]], below we describe what to do to register your Orchard Mac with TSM and start backing up.
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-== Registration ==
Information on how to register for a backup can be found on the [[http://help.it.ox.ac.uk/hfs/help/registration|Registration help page]]. Make a note of your node name and remember the password!
+==== CrashPlan ====
The supported method of backing up your Orchard Mac is the University's site-wide HFS service using the cloud backup solution CrashPlan. General information can be found on the [[https://help.it.ox.ac.uk/hfs-crashplan-cloud-backup-service]], below we describe what to do to register your Orchard Mac with HFS and start backing up.
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-== Client installation ==
 1. To download the latest TSM client for Mac, open the [[OrchardSoftwareCentre|Orchard Software Centre]] and type "HFS" into the search box in the top right and hit Enter. You should then see a screen similar to the following:
   {{attachment:TSMOSC.png|TSM in the Orchard Software Centre|width=800}}
 1. Click the {{{INSTALL}}} button and wait for the software to download and install. When it is done it will pop up an information box. If this is the first time you installed the TSM client on your machine, it will prompt you for your TSM node. Enter it and click {{{OK}}}:
   {{attachment:TSMNode.png}}
 1. Enter your password:
   {{attachment:TSMPassword.png}}<<BR>> Please be very careful typing in your password! If you get it wrong only an administrator can unlock the settings and change it for you.
 1. You will then be asked if you wish to turn on the scheduler. Only click {{{Yes}}} if the computer you wish to back up is a desktop and you think it will be online overnight. If your computer is a laptop, or you cannot guarantee it will be on overnight, it is best to click {{{No}}} here to avoid missing the schedule repeatedly.
   {{attachment:TSMScheduler.png}}
 1. TSM will now try to configure itself; click {{{OK}}}
   {{attachment:TSMConfigure.png}}
 1. At the end you should get a message indicating success like this:
   {{attachment:TSMSuccess.png}}
 1. If you get any other sort of message you will probably need someone with administrative privileges to re-run the scripts and correct your nodename/password.
+==== TimeMachine ====
The alternative macOS solution you can utilise is TimeMachine, this does require external storage. We can help set this up for you, however we cannot provide ongoing support for this method of backup and recovery. You as the user are essentially responsible.
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-== Backing up ==
== Removing TSM ==
=== Manual Backups ===
=== Self service Backups ===
=== Scheduled Backups ===
=== ITSS Troubleshooting ===
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-==== 10.15 Catalina Issues ====
 1. Currently the HFS client requires user to be admin to run on 10.15 Catalina
 1. To manually change a Node, run this script ```sudo /Library/Application\ Support/tivoli/tsm/client/ba/bin/HFSsetup.sh reconfigure```
+== Prerequisites ==
 *You must have a valid SSO
 *You must have administrative access to your Orchard Mac.
 *Your Orchard Mac must be running a currently supported operating system - [[https://support.crashplan.com/hc/en-us/articles/9160162474765-Supported-operating-systems]]

== Installation ==
To install CrashPlan it is a two stage process, you firstly need to install and register via the HFS Hub App [[https://help.it.ox.ac.uk/the-hfs-hub]] Within the HFS Hub you will have the ability to install CrashPlan.

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